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Tailored Display Solutions for Your Needs

AEVISION is unique in the industry with its outstanding customised display solutions. During the design process, the professional team communicates with the customer in depth to fully understand the needs. Whether it is special brightness requirements to suit different lighting environments, specific resolution to meet professional visual accuracy, or customised software to achieve unique functions, all can be accurately planned and realised. Power supply design can be determined according to the use of the scene, the shell from the material to the shape of the full consideration of customer aesthetics and installation needs, packaging and promotional materials are also customised according to the brand image and marketing strategy. In the production process, advanced production technology and strict quality control ensure that every customised detail is perfectly presented. From raw material procurement, parts processing to machine assembly and testing, each step is strictly in accordance with the customised solutions, efficiently and accurately transforming customers‘ personalised ideas into high-quality display products, seamlessly connecting with customers’ needs throughout the entire process to provide customers with unique, highly tailored to the use of scenarios and branding requirements of the customised display solutions.

After-Sales Support & Maintenance

Customised services

AEVISION understands that different customers have different and unique needs. Whether it is high resolution, high brightness display requirements, personalised colour calibration, form factor adaptation, etc., AEVISION is able to create tailor-made solutions for customers with its professional technical team and rich experience in the industry. From the early stage of project communication, to programme design, product development and production, every step of the process is closely focused on customer needs to ensure that the final delivery of the product fully meets the customer's expectations and meets the needs of their specific application scenarios.

Rapid response

Rapid response mechanism is one of the highlights of AEVISION's customer service. As soon as a customer makes an enquiry, gives feedback or seeks technical support, AEVISION's professional team will immediately initiate the response process to ensure that the customer is contacted and informed in the shortest possible time. Whether by phone, email or online, AEVISION's professional service team is easily accessible to customers. For emergencies, the response time is measured in minutes, so as to quickly solve the customer's problems, minimise business interruptions or delays caused by equipment problems or questions, and ensure the continuity and efficiency of the customer's operations.

One-to-one customer counsellor

Each customer has a dedicated customer advisor, who follows up with the customer from the first contact with AEVISION to understand the customer's business characteristics, usage scenarios and potential needs. The customer advisor is not only a transmitter of product information, but also a partner of the customer, able to provide professional product advice, technical consulting and long-term after-sales support. This one-on-one relationship helps to build deep trust, enabling AEVISION to better understand the changing needs of customers and adjust service strategies in a timely manner, providing customers with a continuously optimised service experience.

Sample trial service

AEVISION offers a sample trial service. Customers can request samples of surveillance monitors or displays before deciding to make a large purchase. Through hands-on experience, customers will be able to see if AEVISION's products meet their needs and make more informed purchasing decisions. During the trial process, customer consultants will provide technical guidance and answer questions to ensure that customers fully understand the functions and features of the product, further reflecting AEVISION's customer-focused service concept, and safeguarding the interests and satisfaction of customers.
 
  • HANG Capacitor Machinery Co., Ltd.
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